sitel jobs erfahrungen

sitel jobs erfahrungen

Sales are pushed hard even in "customer service" assignments. The most enjoyable part of the job is helping customers. I joined when we started a new campaign so things were a little hectic but the coaches we had were responsive to our questions and quickly got everything figured out. Actually enjoyed it a bit, the floor managers are quite terrible though, IT is a very stressful job and you get very little manager support and its hard to get on the day shift. Great trainer and Team Manager. Was able to work from home and was able to also attend school whole working . At Sitel Group, we know the employee experience is the customer experience – and we are committed to transforming the contact center industry. Read my review to learn why. Applied Online. Careers. Great opportunity for a new career with 100% paid training and licensing . One of the last contracts that I was on was only 4 days of training, and me and other agents were pushed to take calls. They change your schedule every 6 months so there no stability. You're assigned a client (company) to take calls for, and your position can range from basic customer service, technical support, etc. A typical day of phone calls is about 50. No commute . When you actually get to nesting that’s when you get more familiar with your duties. Enhanced Profile . We connect brands with customers . Join our SITEL Barkada | Free Call Center Training | No Experience Required. Do most people who go in for interview get hired!? Search job openings at Sitel. All das zeigt die Kultur von Sitel, auch wenn man das nach außen gerne anders darstellt. Needed a quick job, applied, went for the job fair and got same day offer. Be the face of evening entertainment presenting a variety of game shows, party … Getting time off approved and making schedule changes can be frustrating and there is emphasis on reaching company expectation. The company is a good entry level job, but doesn't have a lot of room for advancement. Search job openings at Sitel. I didn't like being tethered to a phone, and having to get permission to go to the restroom. How flexible are your working hours at Sitel? Experience. Our global presence. Supervisors are never available, and the whole environment is just toxic. When we do mock calls, we’re given little to no instructions that we just sit there. We are 90,000 people helping people – around the world – one experience at a time. Sitel Overview . Offer a daily programme of activities & high profile team events. So sehr Sitel auch vorgibt, dass sie ihre Mitarbeiter wertschätzen, und es teilweise auch wirklich probieren zu zeigen, merkt der Mitarbeiter schnell, wie ersetzbar er ist, und dass seine Bedürfnisse wirklich irrelevant sind. work from home jobs. Wie können Arbeitssuchende die Personalabteilung von Sitel auf sich aufmerksam machen? Wie funktioniert die Urlaubsplanung bei Sitel? Manchmal ist es in so einem Großraumbüro ein bißchen zu laut, Keine Ahnung, wie ich es da so lange ausgehalten habe. There are people in the company who care, with a support system of coaches and supervisors, but communicating with them can be difficult at times. For me the only downside would be everything is over the internet so you lack that face-to-face interaction but I also believe it's what you make of it. 6,033 reviews from Sitel employees about Sitel culture, salaries, benefits, work-life balance, management, job security, and more. Контакти. Learn, Lead & Grow. Es gibt viele Events, gute Teams und viele Benefits. Page Updated: January 8, 2020 . 439 Sitel jobs including salaries, ratings, and reviews, posted by Sitel employees. Terrible training, no organization, bad coaches, no freedom in your own home, no direction. Stellen Sie Fragen zum Bewerbungsprozess oder zur Arbeit bei Sitel. Wenn man nicht wie die Hühner auf der Stange ( gleicht eher einer Massentierhaltung) in einem Großraumbüro an dreckigen alten Plätzen sitzen müsste, dazu jeden Tag an einem neuen Platz. Wäre ich im Westen geblieben, wäre ich in dieser Firma angekommen und geblieben. 10/10 would recommend this company. Wenn du bereit bist in kriminelle denkweisen umzudenken, dann verdienst du schon kohle. After +30 years of delivering great experiences in the UK, we know that our success is due to our diverse and talented team of over 3500 associates. Ich kann leider nicht viel zur Sitel GmbH sagen, da ich nur die Schulung mitgemacht habe. Außerdem will der Arbeitgeber gerne bestimmen wann ich zu welchem Arzt ich zu gehen habe an Wochenenden oder Feiertagen auch wenn ich gar nicht in dem Ort wohne. Sitel Philippines Corporation. Search job openings at Sitel. 8 % More. Für den Übergang ist Sitel eine gute Möglichkeit, sich finanziell über Wasser zu halten. Could you please share the outcome from your side? Auf welche Fragen und Themen in Vorstellungsgesprächen bei Sitel sollte man sich besonders vorbereit…. accenture jobs. Sitel offers tailored customer care solutions and is redefining and transforming the contact center and the associate experience. However, I find that the hardest part of the job is the late working hours. Company left with few process now and soon they also got ram down because no one is satisfy either employee nor customer ...Read More. Als Mitarbeiter ist man nur ein Kaptialerbringer der möglichst kein Privatleben haben sollte.Ja Ideen und Kritik sind zwar gefragt, können oder wollen aber nicht umgesetzt werden da das letzte Wort der Klient hat. How do you get a set schedule after training? You can also upload your CV to let us know more about your skills and experience. 264 Sitel jobs including salaries, ratings, and reviews, posted by Sitel employees. Kurzum ist man am Besten ein Arbeitstier, das am Besten nichts hinterfragt, weder die Lohnabrechnungen, die teilweise gegen das Arbeitsrecht verstoßen, noch die unnötigen und veralteten Systemstrukturen. I really liked Sitel. Watched my coworker get terminated because he was having a hard time understanding this training. Arbeitszeiten total schlecht für die Gesundheit, Call Center Agent (Tech. Great city location and nice renovated work office. Man lernt die Tricks und lässt sich in ähnlichen Situationen nicht so leicht drankriegen. Sitel helps their clients efficiently utilize the business’s digital revolution and constantly provide excellent customer experiences. View more comments. Leverage your professional network, and get hired. Not ready to apply? It’s a good job if you need something fast and looking for better or your just starting out and this is your first job. Share. Der Klient ist König - er zahlt schließlich die Gehälter. Join our Talent Community. The company protocol allows for growth and several opportunities to correct inappropriate behavior with fair correction actions. The coaches don’t know what’s going on half the time and the training is no help. Get Started. Try Enhanced Profile Free for a Month. Eigenes oder größeres Bestimmungsrecht hat Sitel nicht.Die Bezahlung ist naja knapp über Mindestlohn. Coaches were new employees like many of the CSRs. sykes jobs. It's a call center position, so it comes with the mundaneness and repetition like normal, but since it's work from home, there's a lack of purpose or belonging for me. TUI Blue Family Entertainer. concentrix jobs. I was quickly able to move up to an SME position and now handle escalation/supervisor calls. Are you looking to work at home with Sitel? Our Values Our Values. 11,313 reviews from Sitel employees about Sitel culture, salaries, benefits, work-life balance, management, job security, and more. Rechtfertigungen jedesmal wenn man krank war, es wird einem aufgezeigt wieviel der Arbeitgeber dadurch an Geld verloren hat.Die 2 Tage Urlaub mehr im Jahr für pünktlich in der Line sein wiegt die Zeit aber in keiner Weise auf die man jeden Tag zusätzlich aufbringt.Ständig werden einem seine Zahlen um die Ohren gehauen in der Lebenswelt von Sitel offenbar ein wichtiger Punkt. Kdg Frist ist abhängig der Zugehörigkeitsdauer. Lange Arbeitszeiten aber sehr freundliche Kollegen. 19 % Getting an Interview 794 Interview Reviews. it, was fun to work , can be stressful at times high call volume. Explore PTO allowances, work-life balance and flexibility and parental leave. When I had a family emergency they were understanding of that and did not face any repercussions for leaving on short notice. 4 % Campus Recruiting. Oh your contagious? As with everything you make your experience how you want it to be. Changes wont be saved until you sign up for an Enhanced Profile subscription. Contact our Recruitment team directly and we’ll call you back. Sitel Group is one of the biggest global customer experience companies. Dafür kriegt man bei über 38°C im Büro Limonade, wenn man Glück hat. Let’s work together! Enhanced Profile . 5 % Recruitment Agency. Inbound Customer Service Representative Sitel, Used to be a great place, has greatly gone downhill with new management. Jobs near you. Es ist eine Firma die lange mit dem Mitarbeiter plant. Recent comment authors. Als Berufsanfänger oder für ein zwei Jahre sicherlich okay, aber Karriere machen kann man bei Sitel nur wenn man gut in Mitlaufologie ist. Build CX resiliency. Jobs Near You. Life at Sitel Group At Sitel, we empower you to solve problems and help people, while working with some of the top brands in the world. Paid time off is barely existent. Explore the many benefits of having a premium branded profile on Glassdoor, like increased influence and advanced analytics. Each employee is held accountable for what they can control, such as punctuality, customer service and patience. Positive. Recruiter. Sitel Group Dessau hat sich seit seiner Eröffnung 2002 zu einem der größten Standorte in Deutschland entwickelt und beschäftigt derzeit 700 Mitarbeiter. Wenn man also vernünftig arbeitet und die richtigen Eigenschaften hat, legt Sitel einem keine Steine in den Weg. 5 % Other . Changes won't be saved until you sign up for an Enhanced Profile subscription. How long does the background check and drug test results take to get back to HR? 3d ago . Ich habe nach 3 Monaten meine erste Beförderung bekommen. ... Видео профилът е заснет от Jobs.bg и е част от проекта "Компаниите в България". Der Slogan People First ist ein Hohn gegenüber den Mitarbeitern. Terrible insurance and cannot accrue pto until 6 months in. If your sick, oh well. 83 Sitel jobs available on Indeed.com. TUI SUNEO EVENING ENTERTAINERS . Obwohl die Arbeitszeit Montag bis Samstag betragen soll wird man auch gerne an Feiertagen eingesetzt obwohl der Service theoretisch gar nicht erreichbar sein sollte. Bonuse wurden uns nicht ausgezahlt wie man sie versprach, hinhaltetechnik auf hohem niveau ohne etwas davon zu profitieren, keiner mehr erreichbar gewesen als der supergau rauskam. 12 % Employee Referral. This is the worst job ever. Support Asus, Sachbearbeiter Beissbarth), Schlechtes Betriebsklima, keine Weiterempfehlung. This not the best place to work especially if this is your first time working from home. Benefits of our work from home careers. Ich war rundum glücklich und zufrieden in diesem Job. Man arbeitet für einen Dienstleister und hat nichts zu sagen, nur zu tun. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves. Sitel Overview . Explore the many benefits of having a premium branded profile on Glassdoor, like increased influence and advanced analytics. Too many college kids. Smh. viele verschiedene Projekte, in die man wechseln kann, Verurteilung, wenn man mal krank ist, dann wird man gleich als "Influencer" gebrandmalt. Sitel as company is not good because the working environment and leadership team perform so bad defintely in few years they have to search out a job for him/ her. Thank you for your time and effort. I thoroughly enjoy improving customers' lives by providing resolutions to their issues and it gives me a sense of purpose. Was an der Arbeit bei Sitel schätzen Sie besonders? Seems like they just need people on the phones so they rush through everything. Demasiado tiempo para las entrevistas y muchas veces te llamaban demasiado por el mismo tema, No tengo queja del entrenamiento, pero luego de llegar a producción fue lo de lo peor, mentor y coach que no te ofrecían apoyo, en el momento, un lugar muy apático para trabajar, pensé que seria una empresa en la cual me mantendría por un año, pero que va descuentos y mentiras para pagarle los bonos a los colaboradores, pésimo lugar para trabajar. What is the interview process like at Sitel? Enjoy interacting with customers and had a clear knowledge of my responsibility and job tasks. teleperformance jobs. People First ist das Motto. 794 Interview Reviews. Jobs Near You; Websites. 1-30 of 536 jobs . Wer gerne entspannt und mit Menschen aus aller Welt zusammenarbeitet, ist bei Sitel genau richtig (abhängig vom Projekt). PROFIT F About Us | Write For Us | Affiliate … The other great thing about this job is working from home. Get started. Coventry; Exeter; Glasgow; Newcastle; Plymouth; Swansea; Stratford upon Avon; Limerick; We are Sitel. The information provided is from their perspective. The trainer did absolutely nothing for 2 days. The pay is also great. This job is great when it comes to benefits, but the hours are ridiculous (unless you're okay with mandatory overtime). They don’t even conduct meetings to update the company on changes to get everyone on board at the same time. Definitely a stepping stone rather than a career path for me. Relaxed dress code (shoes are optional!) Jobs Near You. What is the best part of working at Sitel? Leider bin ich nach einem Jahr zurück in den Norden gegangen, so dass ich in dieser Firma kündigen musste. Apply to Customer Service Representative, Insurance Agent, Technical Support Representative and more! Sitel ist ein Unternehmen, welches Stärken der Mitarbeiter erkennt. View all Holiday Destination Jobs. If you were to leave Sitel, what would be the reason? Need to have work professionalism added to there work eithc. That’s when I had enough and resigned. From the first day of training I knew it was going to be bad. Aber nur so lange wie der Konzern keine Nachteile daraus zieht. Wie kann man sich bei Sitel in den Lohn- bzw. Finden Sie heraus, welche Zusatzleistungen und Vorteile wie Versicherungen, Altersvorsorge und Urlaub Sitel seinen Mitarbeitern bietet. What is a typical day like for you at Sitel? One paycheck I received almost three hundred extra dollars for meeting my goals during calls. They still get you in trouble. Present evening high-energy party dances, games & family entertainment formats and deliver a programme designed especially for teenagers. It's a personal thing, but not having that human interaction and only taking calls for 8 hours a day turned me into a robot. Wie unkompliziert/kompliziert ist es, bei Sitel einen Tag freizubekommen? The benefits are great and they offer a number of incentives. Any days taken off, have to be made up within that work week, whether it is a sick day, or just a personal day off. Außer man macht es gut, dann freut sich dein Konto. Unsere Community antwortet Ihnen gerne. The managers are a joke. It was easy to get. Salary was awful. 2,951 reviews from Sitel employees about working as a Customer Service Representative at Sitel. I applied for this job right when covid was getting serious back in late March 2020. Explore work from home during COVID-19, remote work support and work-life balance. Wenn man wirklich eine Arbeit sucht, bei der man mit Herz und Seele dabei sein will und dort lange arbeiten möchte, kann ich diese Firma nicht empfehlen! Get Started. Overall a great company especially during the pandemic. Weitere Bewertungen für Sitel nach Jobtitel anzeigen, Weitere Bewertungen für Sitel nach Standorten anzeigen. Having to ask to go to the bathroom is ridiculous and having to beg to take your scheduled breaks and lunch is terrible. Möchten Sie wissen, wie es ist, hier zu arbeiten? Früher nannte man das Propaganda. Man arbeitet in einem Team, so dass man jederzeit Kundenanliegen besprechen kann. 66 % In Person. What tips or advice would you give to someone interviewing at Sitel? great leadership, room for advancement, benefits, decent pay, work from home. Es liegt bei einem selbst, ob man den Bonus bekommt oder nicht. Auch die Leitung in unserem Projekt ist nicht sehr kompetent und weiß es nur, sich bei denen die 'unter ihnen stehen' durchzusetzen, jedoch nicht, für die Menschen zu arbeiten, die 'unter ihnen stehen'. Learn more. You better be here, clocked in and I’m available. Grow With Us Grow With Us. Start here, grow here. So sehr Sitel auch vorgibt, dass sie ihre Mitarbeiter wertschätzen, und es teilweise auch wirklich probieren zu zeigen, merkt der Mitarbeiter schnell, wie ersetzbar er ist, und dass seine Bedürfnisse wirklich irrelevant sind. alorica jobs. Wie viele Stunden arbeitet man durchschnittlich am Tag bei Sitel? Start here, Grow here. 62 % Neutral. Like. Sitel at Home delivers seamless, uninterrupted CX with built-in business continuity. In your language. They don’t care for their employees at all. Great atmosphere most of the time however the place went downhill after losing its main contract. Searches related to sitel jobs. Website: www.sitel.com; Headquarters: Luxembourg, Luxembourg. View Jobs at Sitel. Lasst euch nicht ausnutzen für so ein mieses Unternehmen. And once you’re done training, they just throw you into production and god forbid you need any help because you will not get it. Man tauscht seinen Anstand gegen Geld. We know the employee experience is the customer experience – and we are committed to transforming the contact center industry. Your voice and opinion are respected – in fact, we encourage it! Anonym von Mitarbeitern bei Sitel gepostet. Lots of nasty attitudes in management. New Sitel jobs added daily. Sitel Careers. Кариера в компанията . Not to mention that the training are just videos that we watch. Do these reviews help you learn more about. Ask a question about working or interviewing at Sitel. You Must Be Logged In To Vote 0 You Must Be Logged In To Vote Reply. Better be here. Many of the world's best-loved brands depend on us, and... – More. call center jobs. Provided customer service to a cell phone service provider. Then they combined the sites and Oak Ridge management staff took over the Knoxville site and it became the "mean girls club", very unprofessional, dishonest and sneaky. Reply as Brand . It wasn’t worth the high blood pressure it gave me from so much stress. Your coach will provide you with feedback to ensure you are meeting the client's and Sitel's requirements. Seems like it was to be a self taught course. Do they set one for you or do you pick your own based …. They are made up of industry-leading firms offering business outsourcing, talent management, technology, and consulting solutions. People first heißt für mich aber, dass immer der Mensch im Vordergrund steht. Gibt es eine Kleiderordnung für Mitarbeitende bei Sitel? Try Enhanced Profile Free for a Month. Unfähige Teamleiter die Sachen verlangen, die sie selbst niemals hinbekommen würden. Get in Touch. We don’t listen to live calls. Doch schon nach wenigen Wochen zeigt sich, dass es dort viele nicht gut mit einem meinen: Es wird Druck gemacht mehr Calls und Mails zu bearbeiten, obwohl man schon alle 1 1/2 Minuten im Gespräch sitzt und durch aufwendige Systeme und unnötige Schritte die Fälle dokumentieren und bearbeiten muss. 248 Sitel jobs including salaries, ratings, and reviews, posted by Sitel employees. National Capital Reg. As with anywhere. I worked for Sitel for 2 years. At Sitel you are just another number. He basically gave us all of the answers to the assessments because he knew he had not been teaching us anything. Schedule flexibility, easy, work from home, Boring, can get lonely easily, mundane and tedious. View Jobs at Sitel. Alex. really enjoyed working here, great company to work for . Show 524 jobs at sitel. Wie ist das Arbeitsumfeld, die Kultur und das Miteinander bei Sitel? Sitel Group combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction. Begin your new career from home. Der Klient ist König - er zahlt schließlich die Gehälter. Search All Open Jobs. Wie sind Lohn- und Gehaltsgruppen bei Sitel eingeteilt? At Sitel Group, we believe experiences are everything, and that happy associates are successful ones. Getting an Interview. Experience 776 Ratings. Work from home, good pay, good point system, Terrible benefits, don’t accrue pto until 6 months in, no set policy with company. Daher ist es sehr unterschiedlich, in welchen Projekten das Arbeitsvolumen realistisch und der Bonus relevant ist. Sitel UK (English) Sitel France (Français) Sitel Germany (Deutsch) Sitel Spain (Español) Sitel Brazil (Portuguese) Jobs near you. Even better. Career at Sitel; Work from Home. North America; Latin America; Europe; Asia Pacific; Jobs Near You. Today’s top 24 Sitel jobs in United Kingdom. 2 15 mins break/30 mins lunch/ clocking out. Ich kann eigentlich nichts allzu Negatives Sagen, es wird viel Angeboten um die Laune der Mitarbeiter Hoch zu Halten. Its just that some people are not able to handle power, and still be nice. Sitel Careers. Who did not understand good work ethic. Poor benefits as well. Our community is ready to answer. Join the #SitelLife today. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Well you may want to rethink that after you read the complaints against Sitel. Und nicht einmal viel. Website: www.sitel.com; Headquarters: Luxembourg, Luxembourg. Welcome to Sitel, one of the world’s largest contact centre outsourcing providers, dedicated to delivering the best customer experiences for some of the world’s best known brands. Learn about Sitel culture, salaries, benefits, work-life balance, management, job security, and more. We were so lost ! Permanenter Mitarbeiteraustausch bei minimaler Bezahlung. View Jobs at Sitel. Discover Sitel Discover Sitel. 19 % Negative. Management was awful and they are way too hard on hard working employers. Ich bin langjähriger Mitarbeiter am Standort und Anfangs war auch alles toll. Dazu kommt, dass Bonuszahlungen, mit denen man gelockt wird, sich ständig ändern und nicht jeder sie immer ausgezahlt bekommt, obwohl das so sein sollte. Wenn man keine Ansprüche und kein Privatleben hat sicher ein toller Arbeitgeber bei dem man alt werden kann. Submit Update. Mittlerweile ist das nicht mehr so. Job Specializations Others / General Work. Hier hält man die Mitarbeiter mit ewig langen Kündigungsfristen im Unternehmen. Our 90,000 people around the globe are redefining the way brands connect with their customers – 3.5 million times each day. Comments 0. Sitel Careers. Zuerst machte die Firma einen tollen Eindruck, da alles casual gehalten wurde und man nicht versucht hat die Individualität des Einzelnen zu unterdrücken oder zu ändern. За компанията . This is the employer's chance to tell you why you should work for them. BOPS Support team confirmed to me that winning rate is still around more than 62.5% (June Unsere Erfahrungen 11 & 12). Typisch Callcenter - die Tätigkeit an sich als Kundenberater wäre nicht so schlimm. Size: 10000+ … I wouldn’t recommend ANYONE to work at this job.They show favoritism and the coaches are terrible. the pay is good for agents, they are very strict on compliance gaps, stressful, nlittle support from management. With our customer service jobs from home, you’ll benefit from: Flexible schedules – full and part-time opportunities. Sitel Interview Questions. There are currently no open positions matching this category or location. Diversity Score tracks how positively diverse employees rate their experience at. The interview process was quick and they provided all of the equipment I needed. It's not engaging, the pay is alright for the job, but nothing extraordinary. We partner with our clients to effectively harness our industry’s explosive digital transformation to ensure an innovative, end-to-end solution to managing and enhancing the … Gehaltsgruppen verbessern? Interviews at Sitel. Wöchentliche E-Mails zu Neuigkeiten, neuen Stellen und Bewertungen abonnieren, Hilfreichste Bewertung, ausgewählt von Indeed, Teilen Sie Ihre Erfahrungen, um anderen zu helfen. Have to adjust your lifestyle often. Nicht nur die Büroeinrichtung ist eine Katastrophe (Kabel liegen queer im Raum - Arbeitssicherheit ist ein Fremdwort). Work-life balance. Man verspricht viel, unter anderem "flexible" Arbeitszeiten für Studenten. teletech jobs. 4.5 million times every day. They will change a lot of rules on you at the last minute and won’t give heads up. If you were in charge, what would you do to make Sitel a better place to work? I've yet to see anyone's face outside of a picture, so be prepared to mingle with your coworkers over text alone. Great co workers but management was only concerned with sales goals. Coaches and managers get frustrated too easily with people who are still trying to get the hang of everything and will just give up on you. We have many different roles at Sitel Group, so finding the position that’s right for you is an important step before submitting an application. It was a fun place to work with supportive Coaching staff and upper management.

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